In 2017, a total of 2748 people applied to the office. The average number of applications per month was 229, and per day, it was 10. The distribution of applications to the office was as follows: 2672 applications were made in person, while 76 applications were received via the telephone line at 0242 5119400. Of the applications, 2692 were for information, 30 were for assistance, and 26 were for translation services.
Of the visiting tourists, 905 were German (33%), 388 were British (14%), 252 were from Scandinavia (9%), 158 were Dutch (6%), 231 were Turkish (8%), and the remaining 814 (30%) were from various other nationalities. In addition to providing verbal information about Alanya's historical and natural sites, directions to various locations based on inquiries, and transportation information, promotional brochures were also distributed.